Improve the Customer Experience with a Modern Waiting Room / Reception Area

Discover how an attractive, modern reception area design can improve the customer experience and benefit business overall.

Discover how an attractive, modern reception area design can improve the customer experience and benefit business overall.

For many, the term “waiting room” arouses images of uncomfortable chairs and outdated magazines. They are a necessary part of any business, whether it be a healthcare facility or legal firm, but often waiting rooms do not provide clients with a comfortable and inviting space to bide the time. Discover how an attractive, modern reception area design can improve the customer experience and benefit business overall.

Establish Good First Impressions  

Oftentimes, the waiting room is the client’s first impression of the office. While they wait for their meeting, appointment, etc., they’re carefully scrutinizing the furniture and general design. Ensure that your reception area reflects your business in a positive light by opting for a modern, inviting furniture and accessories.

Build Client Relationships

In any business, it’s important to maintain good client relationships. Your customers keep your doors open, and they’re responsible for sharing your name in a positive light. By providing your customers with a comfortable waiting room, you’re showing them how much their business means to you. Running a business requires endless phone calls and appointments, and you can’t always meet with a client as soon as they walk in the door. Ensure that your valued customers have an inviting place to wait in the meantime.

Opt for Modern Furniture

The reception area is commonly located in a high traffic area of the office, so it’s important to opt for resilient furniture that can maintain its shape over months and years of use. Don’t settle for the old, blue couches you have used before, put your company’s best foot forward with modern benches and sleek chairs. A professional design company can help you select the furniture, accessories, and overall design that is best to suit your office. Allow American Design Associates to help you transform your waiting room space.

A Better Work Space from American Design Associates

American Design Associates, Inc. is a furniture dealer and design firm serving clients throughout the Mid-Atlantic region. We strive to ensure that every customer ends up with the office design and furniture to help their business run for years to come. We have the expertise and resources to help you get your move off to a great stress-free start. Visit us online to see what we can do for you, or give us a call at (410) 823-5500. To see examples of our work and get more advice on furnishing your office space, follow us on Facebook, Twitter, LinkedIn, Pinterest, and Google+.

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