It is incredibly important to have a peaceful, clean, and welcoming reception area through upkeep and design. It is often said that first impressions can make or break relationships, and this is especially true in this case. For your visitors, whether they are customers, consultants, clients, business associates, or future employees, your reception area and receptionist are a large part of the first impression they receive about you and your company. Here are some tips to help your reception area create the right impression.
Tricks To Make The Right First Impression
It is key to keep a reception area clean, professional, and uncluttered. Clutter gives the impression of disorganization and chaos. A clean reception area, however, sets you up for success. It will also ensure that any visitors will automatically associate your image, brand, and business with effectiveness and success. It reflects the exceptional service customers should expect from your company. A reception area indirectly sells your company and helps to promote the correct image.
How To Make Visitors Feel At Home
There is a way to greet visitors to make them feel the most welcome. When greeting visitors, receptionists should stop their work, smile a friendly smile, and be prepared to engage in slight small talk. In fact, this is how visitors should be greeted in general. Know visitors name’s in advance so you can greet them by name and help them feel valued. This will lead to more comfortable and productive meetings and collaborations across the board.
Set The Right Mood
One way to instantly take control of the atmosphere, is by playing the correct music. Know your clientele and play the kind of music which would make them feel comfortable. Classics are always a safe bet, however make sure to use a station or service with minimal advertisements. As music fills silence, it will soften any of that potential awkwardness which can occur when veritable strangers suddenly have to interact. Music puts people in good spirits and can help them focus. It can even provide an easy and stress free conversation starter to help get things going.
Improve Your Reception Area With American Design Associates
American Design Associates, Inc. is a Contract Furniture Dealer and Design Firm located in Towson, Maryland. We proudly consider ourselves a “Dream Team” comprised of experienced project managers, interior designers, service technicians and an outstanding customer support team. Contact us by calling 410-823-5500 to discuss the right desk for you.