The best thing to do when shopping for any kind of furniture is to ask you supplier the right questions. Knowing what questions to ask will help you gauge the quality of the supplier, the furniture they offer, and their customer service. In this week’s blog, we’ll talk about some of the best questions to ask an office furniture supplier that will help you get the most out of the shopping process!
7 Questions to Ask Your Office Furniture Supplier
Can you give me any local references?
It’s a good idea to ask for references when making any major purchase, and office furniture is no exception. Ask for the contact information for several references in the area. Ask them how their experience with the office furniture supplier was, and if they would use them again.
What is the delivered price?
The quoted price of furniture may or may not include things like freight charges, taxes, shipping, handling, delivery, and assembly or installation. Make sure you know what you’re paying for before you pay for it.
How long will delivery and installation take?
Will the office furniture supplier guarantee delivery on time, on budget, and installation?
What is your return policy?
Sometimes for one reason or another, the furniture you picked out doesn’t work in your space. What’s the return policy of the supplier? Are there restocking fees?
What is your warranty policy?
How long does the warranty extend? What does it cover? If you need to make a return or repair under the warranty, does the office furniture supplier offer temporary loaner equipment?
What kind of furniture will best fit my needs?
Obviously this is a broad question that you will have to tailor to your industry. But a good supplier will know what kind of furniture works best for what industry, and will be able to tailor specific furniture suggestions to your needs and requirements.
What’s the life expectancy of the furniture I’m considering?
Life expectancy is an important characteristic of any piece of office furniture. The longer the life expectancy, the better your return on investment.
Glover Furniture and Design Group, Inc.
We are a woman operated business supplying the Delmarva region, including Washington, D.C., and Pennsylvania, with educational, institutional and commercial furniture. Stay with our blog for weekly posts! For more information, contact us today at 1-800-966-9016 or 410-771-8000. Don’t forget to connect with us on social media with Facebook, Twitter,Google+, and Pinterest.